I’ve been mulling over this topic for a few days now and want to open the blog up to discussion. Over the years I’ve read blog posts, articles, and tweets from industry professionals (mostly planners, designers and photographers) educating clients on why they should hire specific vendors. Event Planners vs. Venue Planners, what experience means in the industry, why a wedding planner is valuable to begin with, what to look for...
Read MoreA Short About Client Experience
photography by carla ten eyck In a conversation with my assistant we were discussing how a client’s attitude toward cost can affect their overall experience. In a consultation, when a client says to me, “you’re expensive,” or “you’re more than we budgeted for,” my response is, “Well, yes, we are certainly not the least expensive option you’ll consider.” I think that resonates with clients, and most of them then...
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